Privacy policy
Introduction
At CARGOLAB, we place particular importance on the protection of your personal data.
This privacy policy explains what data may be collected when you use the CARGOLAB website, why it is collected and how it is used.
We are committed to processing your data in a transparent, secure manner and in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller is:
CARGOLAB SAS — Siège social : 290 Rue de la Bégude, 34070 Montpellier — France
Publication Director: Raphaël Gérard
2. Data Collected
We may collect certain information when you use the site or fill in a contact form.
This data may include:
— First and last name
— Email address
— Phone number
— Company / organisation
— Content of your message
— Browsing data and visit statistics
— IP address
— Cookie-related information
3. Purposes of Collection
The data collected is used solely for:
— Responding to your contact requests
— Discussing the CARGOLAB project
— Presenting product or partner information
— Managing professional relationships and investment enquiries
— Improving the user experience of the site
— Measuring site audience and performance
CARGOLAB does not resell your personal data.
4. Legal Basis
The processing carried out is based on:
— Your consent (contact form, cookies)
— CARGOLAB's legitimate interest in improving its services and managing professional exchanges
— Applicable legal obligations
5. Retention Period
Personal data is retained only for as long as necessary for the purposes for which it was collected.
In general:
— Contact data: up to 3 years after the last exchange
— Analytics data: up to 13 months maximum
— Cookies: according to their validity period
6. Data Recipients
The data collected is intended exclusively for CARGOLAB.
Some data may be processed by technical service providers necessary for the operation of the site, including:
— Website hosting
— Audience analytics tools
— Form or emailing services
— Cookie management
These providers are subject to confidentiality and security obligations.
7. Cookies
The site may use cookies in order to:
— ensure its proper functioning,
— measure audience,
— improve the user experience,
— analyse site traffic.
On your first visit, a banner allows you to accept, refuse or customise the use of cookies.
You can change your preferences at any time via your browser settings or the site's cookie manager.
8. Third-party Services
The CARGOLAB site may use certain third-party services that may collect technical or statistical data, including:
— Google Analytics
— Meta Pixel
— Vimeo / YouTube
— Webflow / Framer
— Notion
— Calendly
These services have their own privacy policies.
9. Data Security
CARGOLAB implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.
10. Your Rights
In accordance with the GDPR, you have the following rights:
— Right of access
— Right of rectification
— Right to erasure
— Right to object
— Right to restriction of processing
— Right to data portability
You may exercise these rights at any time by contacting us at: contact@cargo-mobility.com
11. Policy Updates
This privacy policy may be updated to reflect changes to the site, services offered or regulations.
The update date shown at the top of this page is authoritative.
12. Contact
For any questions regarding this privacy policy or the processing of your personal data:
CARGOLAB — Smarter Mobility.